Understanding People.
Challenging Thinking.
Improving Decisions.

International insurance and legal specialist, educator, coach and speaker. Bringing together practical experience with behavioural sciences, psychology and neuroscience.

25+ Countries

Global Advisory

Yale & Harvard

Executive Alum

Court of Appeal

Litigation Case

Jeff Heasman
LL.B (Hons), LL.M
ABOUT JEFF

A Proven Intersection of Law, Human Behaviour & Judgement.

My career has taken me from litigation and insurance claims to international education, leadership development and behavioural sciences. I have worked with underwriters across more than 25 countries, alongside brokers, claims professionals and senior leaders, helping people strengthen their communication, negotiation and decision-making.

At Rowley Ashworth Solicitors, I handled the claimant’s case in England v IBC Vehicles Ltd [2002] through to the Court of Appeal, working with barrister Richard Wilkinson. I later worked as a senior liability adjuster and served as the first Dean of the Faculty of Law at Cavendish University in Zambia.

My professional development includes executive education at Yale School of Management and Harvard Medical School. I am a co-founder of the Insurance Cyber and Political Risks Observatory and contributed “Insurance Against Terrorism” to the Edward Elgar Concise Encyclopaedia of Terrorism Law.

Today, my work explores how human behaviour, trust, critical thinking and professional judgement shape better outcomes.

Legal & Claims Landmark

Court of Appeal Case

Handled the claimant’s case in England v IBC Vehicles Ltd [2002] through to the Court of Appeal in London, alongside senior liability adjusting.

ACADEMIC LEADERSHIP

Dean of the Faculty of Law

Served as the first Dean of the Faculty of Law at Cavendish University in Zambia, designing curricula and advancing international legal studies.

IVY LEAGUE EXECUTIVE EDUCATION

Yale & Harvard Medical School

Executive education in negotiation strategies at Yale School of Management and behavioural sciences at Harvard Medical School.

AUTHOR & SCHOLAR

Encyclopaedia of Terrorism Law

Contributed “Insurance Against Terrorism” to the Edward Elgar Concise Encyclopaedia of Terrorism Law; co-founder of ICPRO.

EXPLORE MY WORK

Four Dedicated Ventures. One Core Philosophy.

IVY LEAGUE EXECUTIVE EDUCATION

“Curious Minds. Better Decisions.”

Insurance-focused professional education: leadership, negotiation, behavioural sciences, neuroscience, judgement.
Language & Global Communications

Insurance Upskill — Language That Builds Confidence. Communication That Delivers Results.

Specialist English, Spanish and Portuguese language training designed exclusively for insurance professionals worldwide. Combining industry expertise with practical language development, Insurance Upskill helps professionals communicate with confidence, navigate complex conversations, interpret policy wording and negotiate effectively across languages, cultures and international markets.
Experiential Learning & Wine Ateliers

Sip and Flourish

“Learning Through Experience.”

A refreshing approach to professional development that blends the sensory pleasures of wine, beer and food with insights into human behaviour, decision-making and relationships. Through thoughtfully curated tastings, interactive masterclasses and executive networking experiences, Sip and Flourish transforms learning into something social, stimulating and memorable.

Research & Emerging Risk Observatory

“The Insurance Cyber and Political Risks Observatory.”

Specialist work on cyber, political risks, terrorism, AI and emerging risk. Delivering independent research, education, and strategic insight into the evolving global threat landscape facing the insurance industry.
PERSONAL BRAND ADVISORY

One-to-One Coaching.

I also work individually with professionals who want to strengthen their leadership, negotiation, communication and decision-making. My coaching combines practical experience with behavioural science and psychology to help people develop greater self-awareness, confidence and effectiveness.
High-Stakes Negotiation: Tactical behavioural framing & value creation
Cognitive Debiasing: The proprietary INSURE critical thinking model
Executive Presence: Clear, confident boardroom communication
Decision-Making Under Pressure: Navigating complex ambiguity
DIRECT CORRESPONDENCE

Let’s Connect.

For speaking engagements, coaching, professional education or collaborations, please get in touch.

Whether exploring executive coaching, arranging a keynote on behavioural decision-making, or seeking tailored training for your underwriting team, I welcome your inquiry.

✉ jeff@jeffheasman.com

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For speaking engagements, coaching, professional education or collaborations, please get in touch.

© 2026 Jeff Heasman. All rights reserved.